This field is for validation purposes and should be left unchanged.

How to File a Roofing Insurance Claim | Charlotte Roofers

Danielle Hausmann // 28 April, 2025


Step-by-Step Guide to Filing a Roofing Insurance Claim

When your home’s roof suffers damage from a storm, navigating the insurance claims process can feel overwhelming. Whether it’s hail, heavy winds, or falling debris, knowing how to file a roofing insurance claim can make the difference between a stressful experience and a smooth, efficient repair.

As trusted Charlotte roofers, we’re here to walk you through every step so you can get the storm damage roof repair you need without the headache.

Step 1: Inspect Your Roof for Damage

After a storm, your first step should always be a safe inspection of your property. Look for obvious signs of roof damage like missing shingles, dents in metal flashing, cracked tiles, or leaks inside your home. It’s important to document any visible issues with clear photos and notes. If you’re unsure or it’s unsafe to climb onto your roof, contact a professional roofing contractor to perform a thorough inspection.

Step 2: Review Your Homeowners Insurance Policy

Before filing a claim, take time to review your homeowners insurance roofing coverage. Policies can vary widely. Some cover full replacement costs, while others only cover depreciated value. Understanding your deductible and coverage limits will help you make informed decisions during the claims process.

Step 3: Contact a Reputable Charlotte Roofer

Partnering with experienced Charlotte roofers can make all the difference. A reputable roofing company can provide a detailed inspection report, recommend necessary repairs, and even assist in communicating with your insurance adjuster. At Northline Roofing, we regularly work with insurance companies to help our clients get fair assessments and the quality repairs they deserve.

Step 4: File Your Insurance Claim

Now it’s time to file the claim with your insurance provider. Most companies allow you to start the process online or over the phone. Be prepared to provide:

  • A description of the damage

  • The date of the storm

  • Any photos or documentation

  • The roofing contractor’s inspection report (if available)

An insurance adjuster will then schedule an inspection to assess the damage.

Step 5: Meet with the Insurance Adjuster

When the adjuster visits your property, it’s helpful to have your roofing contractor present. They can point out damage the adjuster might miss and ensure an accurate evaluation. Having a professional on your side can significantly increase the likelihood of a fair settlement.

Step 6: Review the Insurance Estimate

After the inspection, your insurance company will send an estimate outlining what they’re willing to cover. Review this document carefully. If anything seems unclear or you believe the damage was underestimated, your roofer can help you negotiate or provide supplemental documentation.

Step 7: Complete the Roof Repair or Replacement

Once you’ve received approval, it’s time to schedule your storm damage roof repair or roof replacement. Always use licensed and insured roofers who have experience working with insurance claims. At Northline Roofing, we pride ourselves on delivering fast, high-quality repairs that restore your roof and your peace of mind.

Step 8: Finalize the Claim

After the work is complete, your roofer may submit a final invoice to the insurance company. Depending on your policy, you may receive a second payment to cover any withheld depreciation costs. Keep all receipts and communication for your records.


Need Help with Your Roofing Insurance Claim?

If your roof has suffered storm damage, don’t navigate the insurance process alone. Our expert team at Northline Roofing specializes in roofing insurance claims, storm damage roof repair, and works closely with homeowners insurance roofing policies to ensure you get the coverage you deserve. As trusted Charlotte roofers, we’re here to make the process simple, transparent, and stress-free.

Schedule or Contact us today for a free inspection and let’s get your roof back to perfect condition! 704.796.9506



Focus on what brings you joy. We’ll take care of your roof.